You know all the benefits of mini-split heat pumps and you’ve had one installed in your home. Or maybe you’re just having one placed for the cold weather that Boston is famous for in the winter months. No matter your situation, it’s important to know which professionals to contact if you need repairs immediately.
Preventative maintenance and regular checkups are good methods to keep your heating system in perfect shape. Whether you have an emergency or just want to contract yearly maintenance, you should be sure to choose a reliable company that hires experts. We’ll share how to ensure you do that below.
Research and Read Reviews
You always want to choose a heat pump expert that has customers who recognize their amazing service. Search the companies you are considering and look for positive reviews and ratings. This is an indication that the contractor will do good work for you too.
Another thing you can do is talk to your friends and family members. Discover who installed and repaired their ductless heat pumps. Find out if they have good things to say. If the company has made others happy, they could be doing the same for you next.
Check into Licensing
You should always verify that the company you choose is licensed to provide HVAC services. When you select a company that is well-known in the community with proper licensing, you know they are not going to cut corners or risk doing damage to their reputation.
Even companies that are growing right now are often in business many years later to meet your service needs. These types of experts in ductless mini-split heat pumps will inspire confidence and do whatever it takes to ensure you’re happy with the result.
Talk to Customer Service
After you have an idea of who you want to hire, make contact with them to see how the customer service is. A phone call is recommended but you can contact them via email or web app if you prefer. The companies that are the best can help you troubleshoot immediately. In some cases, you may never need a technician to come out to you.
While you explain your needs, the customer service representative should be patient and listen. They should know which questions to ask to get an idea of what’s wrong with your heat pump.
After the problem is known, they may help you through a battery replacement, hard reset, or fuse replacement. Sometimes, you might only need to change your filter. Reliable companies will help you out quickly whether it results in a technician visit or not.
Choose the Best Heat Pump Professionals in Boston
At All Seasons Home HVAC, we provide reliable service for ductless heat pumps in the Boston area. We employ some of the best technicians in the industry and all staff have training to work with many manufacturers. We can maintain and repair your ductless mini-split heat pump so it keeps working for years. Reach out to us today to get started.